Privacy Policy
Last updated: October 2026
Akay Roofing Ltd. (“we”, “us”) is a roofing company based in Surrey, BC. This page explains what personal information we collect through akayroofing.com and by phone, what we do with it, and how to reach us about it. We follow British Columbia’s Personal Information Protection Act (PIPA).
What we collect
We only collect what we need to answer you and do the work:
- Your name, phone number, email and the address of the property, when you fill in a form, call us or email us
- Details about your project, such as photos and a description of the problem
- Your email address, if you sign up for our newsletter
- Basic website data, such as your browser, device and the pages you visited (see “Cookies and advertising” below)
How we use it
- To reply to your enquiry and book an inspection
- To prepare your estimate and do the job
- To send our newsletter, if you signed up for it
- To see which pages and ads are working, so we can improve our site
- To meet our legal and tax obligations
We don’t sell your personal information.
Who we share it with
Only with the people who help us run the business, such as our website host, our email provider, and analytics and advertising services like Google. Our crew and any subcontractors only see what they need to do the job at your address. We may also share information if the law requires it. Some of these providers store data outside Canada, including in the United States.
Cookies and advertising
Our website uses cookies, which are small files stored in your browser. We use Google Analytics to see how people use our site, and Google Ads to measure whether our ads lead to calls and form submissions. Google may use this information to show you ads on other websites.
You can block or delete cookies in your browser settings. You can also manage ad personalization at Google Ads Settings, and read how Google uses data from sites like ours on its partner sites page.
How long we keep it
We keep your information for as long as we need it for the reason we collected it, including warranty follow-up and records we have to keep for tax purposes. After that, we delete it or make it anonymous.
Keeping it safe
We take reasonable steps to protect your information from loss, misuse and unauthorized access. No website or system is completely risk-free, but we take it seriously.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to stop using it, for example by unsubscribing from our newsletter. Just contact us using the details below and we’ll respond as soon as we can. If you’re not happy with our answer, you can contact the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).
Children
Our website is for adults. We don’t knowingly collect information from children.
Changes to this policy
If we change this policy, we’ll update the date at the top of this page.
Contact us
Akay Roofing Ltd.
6902 128 St, Surrey, BC V3W 4C9
Phone: (778) 788-0420
Email: akayroofing@gmail.com